iPhone 14 Plus Service Program for Rear Camera Issue Announced by Apple: Check Eligibility

Apple has introduced a service program for a rear digital camera concern that impacts some iPhone 14 Plus models that have been manufactured over a 12-month-period. The Cupertino firm has introduced that affected units will likely be eligible for servicing at authorised Apple service suppliers at no extra value, and clients can confirm whether or not their handset is impacted by offering the corporate with their serial quantity. In the meantime, customers who’ve already paid for repairs to the rear digital camera on the iPhone 14 Plus can contact Apple for a refund.

Apple Gives iPhone 14 Plus Service Program for Rear Digital camera Situation

A support page arrange by the corporate states that it found a “very small share” of iPhone 14 Plus models are affected by a problem the place the rear digital camera doesn’t present a preview. iPhone 14 Plus models that have been produced between April 10, 2023 and April 28, 2024 might be impacted, in line with Apple.

iPhone 14 Plus homeowners can enter their serial quantity on the corporate’s help web page to verify whether or not their smartphone is affected by the problem and eligible without spending a dime servicing at no cost. Apple says that the service program will cowl an affected unit for 3 years after it was first bought.

Learn how to Verify Eligibility for Apple’s iPhone 14 Plus Service Program

As a way to discover the serial quantity on the iPhone 14 Plus, customers can open the Settings app and faucet on Normal > About. Lengthy urgent on Serial Quantity on this display will show a Copy shortcut, permitting customers to stick the textual content within the area on Apple’s help web page for the iPhone 14 Plus Service Program.

Apple’s help doc states that some clients who’ve iPhone 14 Plus models with injury that stops the rear digital camera service — reminiscent of a damaged rear glass panel — might want to resolve these points first. Not like the free service program, Apple says it’s going to cost clients for these extra repairs.

Clients who’ve already paid for to service their iPhone 14 Plus rear digital camera also can contact Apple for a refund, in line with the corporate’s web site. Devices 360 was in a position to confirm that an iPhone 14 Plus bought in December 2023 was not within the affected serial quantity vary.