OnePlus Acknowledges Green Line, Motherboard Issues in Phones, Reaffirms Quality Commitment: Report

OnePlus has addressed the problems surrounding the inexperienced line on shows and motherboard failure which have been extensively reported to be plaguing its smartphones throughout India in current months. In a dialog with an Indian publication, the Chinese language authentic gear producer (OEM) reaffirmed its dedication to making sure high quality and shopper satisfaction, courtesy of its lifetime show guarantee initiative. It additionally issued a clarification relating to software program updates probably inflicting motherboard failures on OnePlus smartphones.

Inexperienced Line and Different Points on OnePlus Smartphones

In a conversation with FoneArea, OnePlus acknowledged the problems surrounding a number of of its units, notably the OnePlus 9 and OnePlus 8 sequence. The inexperienced line subject is just not particular to the corporate’s units however is posing an industry-wide problem, as per the corporate. OnePlus revealed that it has labored with its suppliers and carried out corrective measures by the availability chain.

The corporate has reaffirmed its dedication to shopper satisfaction and reiterated that prospects who face inexperienced line points on their units ought to go to their nearest OnePlus service centres as quickly as potential for gadget diagnostics offered freed from value. They are going to be offered with choices to both improve their units or change the display screen. It’s providing a lifetime show guarantee, claiming it to be the primary model within the {industry} to take action. Choose OnePlus 8 and 9 sequence gadget homeowners can improve to a brand new OnePlus smartphone at choose authorised service centres. This is applicable to even smartphones that are greater than a 12 months outdated and out of guarantee.

The Chinese language smartphone maker has additionally acknowledged the problems associated to motherboard failure on choose units however claimed that the {hardware} malfunction is just not attributed to any software program updates. If customers run into the difficulty, they could contact OnePlus help for the required help, with choices starting from the gadget getting repaired to providing a reduction on a brand new OnePlus gadget.